Gracebrook maintains information it receives from customer in strict confidence and is not sold or shared with third parties in accordance with the privacy and personal Information Act 1998.
Under Australian law, you must be over 18 years of age to purchase wine from Gracebrook.
It is an offence to sell, supply or obtain liquor on behalf of a person under the age of 18. Liquor control reform Act 1998.
By using this website you are acknowledging that the person receiving this shipment of alcoholic beverages is over the age of 18.
Wines are shipping with Australia post.
12 bottle or 6 bottle cartons.
Expect to received your order within 7 – 10 business days.
Gracebrook is not responsible for goods that are left unattended at your request, or goods that remain unclaimed as a result of failing to contact Australian post.
Gracebrook shall not be liable for any delay in delivering your wine if that delay or failure is caused by circumstances beyond our control.
Goods are displayed in Australian dollar (AUD) and are inclusive of GST, with freight calculated before checkout.
If your wine has been damage or broken in transit contact us immediately.
Request return instruction from us via email or phone call within 2 weeks of purchase date, ensure that all original packaging is retained and wine is unopened or damaged. If you believe your purchase wine has a specific fault we ask that you return the sample of the product tried for us to evaluate.
As a boutique wine producer there will always be natural variance occur in our wines from vintage to vintage. Sediment made also occur in some wine due to natural wine making methods, as we pride ourself in the minimal use of preservatives.
Our refund and return are offered in good faith, we ask that it only be used in genuine cases.